General Requirements

Improve and innovate, develop continuously, go international, become stronger and bigger

——To be a leading enterprise in the industry and strive to achieve sustained and healthy development of the industry

One Center

“Take customer service as the center” —— Face up to customer needs, unconditionally meet contract requirements, operate in good faith, ensure service quality and brand promotion, strive for the first place

Two Fundamentals

“Take the staff and the working team as the root” —— Skills, accomplishments, sense of responsibility, loyalty, mentality, fairness

“Take profit as base” —— Improving efficiency: concise, standard, standardized and effective

Cost control: strict settlement, elimination of waste and improvement of asset utilization rate

Three Insistences

“Adhere to Corporate Structure Governance”——The system should be perfected to form a closed loop, the process should be unified with the standard arrival, the responsibility and right should be unified.

“Adhere to the Construction of Company's Ability and Strength”——Professional talents and cadres, implementation of capacity building, organization and station building

“Adhere to the Corporate Culture of ‘Always Friends’”——Customers are friends, colleagues are friends, partners are friends; always friends

Four Enhancements

“Strengthening the practical style of work”——Service Consciousness, consultation mechanism, criticism and reform, responsibility and equity

“Strengthening the management of problem list”—— Looking for problems on the basis of project list and conscientiously promoting the daily implementation of system problems

“Strengthening supervision and inspection”—— Check content, standards, evaluation, rectification; customer satisfaction, customer complaints, post-evaluation
“Strengthening training improvements”——Professional Training, skills and pre-job training, vocational and managerial Training; combination of training and inheriting, helping